Integrated Incident, Process and Risk Management.
Initsys NEON converts any business process into an automated script called a Profile, including risk register, audits, incident planning, and compliance.
Profiles use reliable communication and resilient software to provide instructions, even in challenging environments.
It keeps management simple and effective.
Build your crisis, emergency, and risk management centre at the local, national, state, or business level with Initsys NEON.
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"It is the best choice you can make."
Initsys Merlin Neon Edition makes risk/crisis management and planning simple. Build plans, turn them into actionable scripts, and provide applications for users to ensure a reliable response when a critical event occurs.
Identify your process/risks/audit and compliance checks on paper.
Generate a Profile for each, keep them simple because you can join and reuse Profiles at any point.
Consider how to manage people, not just those directly involved in risk management, incident or crisis, but responders, controllers and senior officials. Plot a path for recovery and if you need to communicate to the press, stakeholders and public. Define which documents they need and where they need to go.
RIVER - Respond, Inform, View, Evaluate, Report
Qualified NMRE engineers will build your 'Scene' into an actionable script or adapt from our catalogue of pre-built scripts.
The Profile can call people and check their response, send messages in many ways, and it can mass notify. It can create 'Hot Pages' of information for different groups (no single group is the same), including live CCTV, logs, responder information, and messages.
The Profile will monitor responses and chase a reply and it can auto route inbound telephone calls.
Finally, Merlin Neon will constantly analyse input based on the geographic location for additional incidents/changes that may affect the plan. It may invoke some additional strategies based on the trigger you define by constantly looking at the threat profile.
-Development continues....
To set a plan in motion, we need a trigger. This input can be a sensor, like an alarm, a human interaction, or Merlin can do it automatically depending on the data it is receiving from its robots.
Almost all incidents require a response of some kind. These can be emergency responders, maintenance technicians or specialists.
Merlin will contact responders in the most efficient way possible, and our API allows two way communication with other despatch software.
It will get acknowledgement of their attendance and understanding of the risk they are attending. Merlin will enable them to follow up and report what they are doing, and it will group incidents based not only on type but also on geographic location.
Merlin enables plans to cross agency boundaries without issues of communication.
Our aim is "Make no Mistake", enabling a swift and safe return to normality or as near as possible.
"Merlin proved invaluable when the pandemic struck. Our pre-planning went almost without a hitch enabling the business to provide the best service to our customers"
"Mistakes are made when plans are poorly set, or are untested and not updated. Initsys Merlin lets us control this process and that gives the confidence and surety that whatever the incident a plan is in place and that it will be followed no matter what".
"Our video wall (Merlin includes Video Wall Control Software) gives us the option to monitor in real time the activity in any one of over six-hundred remote premises. We can also control out of hours deliveries and every facet of our estate. From plumbers to security as well as a link to HR".
"Incidents do not have to be critical, we use Merlin to maintain almost all of our facilities. From general maintenance, to CCTV monitoring."
"The control centre can no longer afford to be binary. That is either for Security or Facilities Management, or Business Planning - It's the same risk. So it doesn't make sense to have three teams, just as the network must support all the services".
Our system enables compliance with ISO/TC 292(Proposed)22361, ISO 45001 Occupational Health & Safety, ISO 31000 Risk Management, ISO 22301 Business Continuity Management, ISO 22320 Emergency Management, ISO 27001 Information Security Management, Civil Contingencies Act and Martyn's LawSchedule a demonstration
NEON ensures what you want to do is done, on time and without errors."