built for the World by the World

Merlin protects people and property by managing everyday events like sensor alerts, alarms and emergency calls.

Merlin is the layer above detection and warning, calming the heavy waters created by potential floods of incoming data - pointing out to operations personnel what events they should be looking at first, and how, by following adaptive processes, they should be dealing with them.

Data from sensors, CCTV, alarms and humans are intelligently joined to create a full picture of an event, this is then presented to the operations personnel in an easy to use and almost foolproof way.

The World's best control room software?

Contact us at admin@initsys.net

Contact us at admin@initsys.net


For emergency command and control rooms requiring the latest in event management with CCTV, for ultra secure locations that need to filter false positives from background noise and where you need the most devices integrated in one platform without operator distraction commonly found where multiple independent interfaces are used.

Artificial Intelligence for the control room.


A clustered version of MerlinAi that provides the most robust platform for multiple linked control rooms or when you need absolute certified assurance that events are being dealt with independent of environmental and other factors and where you need easy identification of the location of an emergency call. Where disaster recovery is a principle concern.

For 99.999% uptime


Designed for a single or small group of buildings, it carries the same technology as the MerlinAi version throughout but is designed for up to five physical locations. With the ability to be linked to a larger control room MiniPSIM gives local guards and facilities management teams that extra level of confidence of immediate backup should a major incident occur.

PSIM application for the smaller location.

Option packs....

Option packs are add on modules that can be used as required in the control room. They give advanced options for CCTV and video wall management, telephony, mapping and GIS and interaction with humans.


CCTV management pack includes Spectrum, Spectrum Video Wall, Spectrum Recovery and Spectrum VMS. Enabling Merlin to process CCTV from DVR,NVR, and edge devices such as IP cameras and VSaaS. Now includes HALO the World's first embedded deep learning algorithm for Security Control Rooms.


The MMI package includes options for input of alerts via CrisisInput, and specialised mobilisation via Despatch Manager as well as a remote access tool through MerlinPHP.


The TGIS pack options include MerlinMap, Vmap and Logistics. These allow local mapping of sub systems like cameras, alarms and sensors, real time location of personnel and vehicles and map applications like Enviralert.


SIP telephony option. The VOIP element is available in all versions as a free option. In association we offer a range of servers, SBC and headsets that are fully compatible with the platform.

About Us.

Initsys designs and builds unique software using modern techniques and methods. With an experience of nearly all forms of transmission of sensor data our platform is robust and feature rich.

All software is the company's original work, and our programmers pride themselves on reliability and clarity of the code they produce.

We can support projects worldwide.

Our market is primarily large scale integration projects with the emphasis on high risk and where absolute security is required. We have completed projects successfully in most sectors, including city, retail, finance, military and transportation.

An increasing number of industrial control rooms are switching to our platform because of its ability to process vast amounts of events while filtering out much of the day to day noise created by poorly performing detection equipment. It is this artificial intelligence that makes our system genuinely unique in this field, false positives often mask a real event, something it is almost impossible for control room operators to identify without statistical help.

You can contact us at admin@initsys.net or call +44 1530 262100 (UK).


Running an Incident Control Room is never easy, it requires decisions, sometimes life and death choices. These, in the first instance, made by people thrown in at the deep end or made to follow